Disclaimer

The content shared on our social media platforms is intended for general informational purposes only and should not be considered medical advice. Engaging with our social media content does not establish a doctor-patient relationship.

Commenting Guidelines

We welcome and encourage respectful dialogue on our social media channels. To maintain a constructive environment:

• Stay On Topic: Ensure comments are relevant to the post.
• Respect Privacy: Do not share personal health information or details about others.
• Avoid Offensive Content: Refrain from using profanity, hate speech, or discriminatory language.
• No Promotions: Do not post advertisements or solicitations.
• Be Honest: Do not impersonate others or provide false information.

We reserve the right to moderate and remove comments that violate these guidelines.

Privacy and Confidentiality

Protecting patient confidentiality is paramount. In accordance with HIPAA and applicable state laws:

• No PHI Sharing: Do not post or share Protected Health Information (PHI) on social media.
• Secure Communications: Use designated secure channels for patient communications.
• Staff Conduct: Employees must not disclose patient information or discuss cases on personal social media accounts.

Use of Images and Testimonials

We obtain explicit written consent before sharing any patient images or testimonials on our platforms. Patients have the right to withdraw consent at any time, and we will promptly remove such content upon request.

Content Sharing and Reposting

While we appreciate community engagement, sharing our content should be done responsibly:

• Credit Sources: Always attribute content to our clinic when resharing.
• Do Not Alter: Avoid modifying our content in a way that misrepresents the information.
• Respect Copyrights: Do not use our content for commercial purposes without permission.

Security Measures

To safeguard our digital presence:

• Regular Monitoring: We actively monitor our social media accounts for unauthorized access or content.
• Access Controls: Only authorized personnel manage our official social media accounts.
• Incident Response: Any security breaches will be addressed promptly, and affected individuals will be notified as required by law.

Contact and Reporting

For questions, concerns, or to report violations related to our social media policy:

• Email: hello@kd.health
• Phone: 615-933-7300
• Mail: 3901 Central Pike Suite 500, Hermitage, TN 37076

We are committed to addressing all inquiries in a timely and respectful manner.