Effective September 26, 2025, we have retained Cariend, a medical records custodian, to manage patient records for the next 10 years. Please note: Cariend is not a medical provider and does not handle billing, medications, or referrals.

To request records, you will need to complete a Records Release Authorization Form and provide a copy of government-issued photo ID, as required by HIPAA.

👉 Fastest option: Submit requests online through Cariend: Request Records Online

No computer/internet access? Call Cariend at 404-991-7080 (please note: HIPAA laws do not allow medical records to be released solely by phone or email).

Mail requests to:
Cariend ROI
PO Box 1866
Thomasville, GA 31799-1866

For general questions about the process, Cariend can also be contacted at Request@Cariend.com. Please do not send sensitive personal information or request documents via email.